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Children's Online Privacy Policy

Children's Online Privacy Policy

This Children's Online Privacy Policy provides an overview on how we handle children's personal data in our games, mobile applications, and software services we develop for our clients. This policy forms part of our regular Privacy Policy.

Last updated: June 8, 2025

Legal Compliance

COPPA & GDPR Requirements

The US Children's Online Privacy Protection Act (COPPA) requires us to inform parents or legal guardians about how we collect, use, and disclose personal data from children under the age of 13. COPPA also requires that we get consent from parents or legal guardians before we allow children under the age of 13 to use and interact with some sections, applications, and activities on Meliora platforms and client applications.

The General Data Protection Regulation (GDPR) requires us to inform parents or legal guardians about how we collect, use, and disclose personal data from children under the age of 16 in some member countries of the European Union. The GDPR also requires that we get consent from parents or legal guardians before we allow children to use and interact with our games, applications, and client software.

Scope of Services

This policy applies to children's data collected through:

Our Games & Apps

  • Meliora mobile games and applications
  • Educational and entertainment apps
  • iOS and Android platform applications

Client Solutions

  • Custom software developed for clients
  • Web applications and mobile solutions
  • Educational and business platforms

Verifiable Parental Consent

Before collecting personal data from children under 13 (US) or 16 (EU), we obtain verifiable parental consent through approved methods including email verification, digital consent forms, or other COPPA/GDPR compliant mechanisms.

For our client applications, we work with clients to ensure they implement appropriate consent mechanisms according to their specific requirements and applicable laws.

Educational Institution Consent

For school-based applications and educational software we develop, school administrators and teachers may act on behalf of parents to provide consent under COPPA, with requirements to inform parents about data collection activities.

Information We Collect From Children

Game and Application Registration

When children register for our games or applications, or use software we develop for our clients, we may collect:

  • Display name or username
  • Age verification information
  • Parent or guardian email address
  • Game progress and preferences

Technical Information

Our games and client applications may automatically collect:

  • Device identifiers and hardware information
  • IP address and general location (country level)
  • App usage patterns and session data
  • Operating system and app version

Data Minimization

We collect only the minimum amount of personal information necessary to provide our services. Children can use many features of our apps without providing personal information beyond age verification.

How We Use Collected Information

Children's personal information is used only for:

  • Providing access to game features and app functionality
  • Maintaining game progress and user preferences
  • Providing customer support and technical assistance
  • Ensuring platform security and preventing fraud
  • Analyzing app performance and improving services
  • Complying with legal obligations

Client Application Data Use

For software we develop for clients, data usage is governed by our client agreements and their specific privacy policies. We ensure all client applications comply with applicable children's privacy laws.

Information Sharing and Disclosure

We do not sell, rent, or trade children's personal information. Limited sharing occurs only in these circumstances:

  • Service Providers: With trusted partners who provide essential services like cloud hosting (Google Cloud, AWS), analytics (Firebase), and customer support, under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or to protect child safety and security
  • Client Data: For client applications, data may be shared with the commissioning organization according to the service agreement and their privacy policies
  • Business Transfers: In case of merger, acquisition, or asset sale, with continued privacy protection commitments

Parental Rights and Controls

Parents and legal guardians have comprehensive rights regarding their child's information:

  • Access: Review all personal information we have collected from your child
  • Correction: Request changes to inaccurate or incomplete information
  • Deletion: Request deletion of your child's personal information from our systems
  • Consent Withdrawal: Revoke consent for further collection or use of your child's information
  • Restricted Sharing: Allow data collection but prohibit sharing with third parties
  • Notice Updates: Receive new consent requests if we change our data practices

Exercising Your Rights

To exercise any of these rights, contact us using the information below. We will verify your identity and respond within 30 days. Exercising these rights will not result in discriminatory treatment.

Data Security and Retention

We implement appropriate technical and organizational measures to protect children's personal information:

  • Encryption during transmission and at rest
  • Regular security assessments and updates
  • Limited access to authorized personnel only
  • Secure cloud infrastructure through trusted providers

Data Retention: We retain children's personal information only as long as necessary to provide services or as required by law. When data is no longer needed, it is securely deleted from our systems.

Contact Information

For questions about children's privacy, to exercise parental rights, or to report concerns, please contact us:

Our Address

MELIORAPPS INTERACTIVE S.R.L
Mihail Sadoveanu 20/1, of. 403
Chisinau
Moldova

Related Policies

This policy complements our main Privacy Policy and Terms of Service. For comprehensive children's privacy information, also see our detailed Children's Privacy Policy.